Terms and Conditions - Gardening Services Mottingham

Welcome to Gardening Services Mottingham. By engaging our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

We offer a range of gardening services including lawn maintenance, garden design, planting, pruning, and landscaping. All services are performed by qualified professionals dedicated to delivering high-quality results.

2. Service Agreements

All services must be scheduled in advance. Upon agreement, a detailed contract outlining the scope of work, timelines, and costs will be provided. Changes to the service agreement must be made in writing and agreed upon by both parties.

2.1 Scheduling

Services are scheduled based on availability. We strive to accommodate clients’ preferred dates and times but cannot guarantee specific time slots.

2.2 Rescheduling and Cancellations

If you need to reschedule or cancel a service, please notify us at least 48 hours in advance. Cancellations without sufficient notice may incur a fee.

3. Payment Terms

Payment is due upon completion of services unless otherwise agreed. We accept various payment methods including cash, credit/debit cards, and bank transfers.

3.1 Pricing

All prices are subject to change based on the complexity and duration of the service. A detailed estimate will be provided before work begins.

3.2 Late Payments

Late payments may incur a late fee of 5% per month on the outstanding balance. Continued non-payment may result in suspension of services.

4. Liability

While we take all necessary precautions, Gardening Services Mottingham is not liable for any damage caused to property or personal belongings unless due to our negligence or willful misconduct.

4.1 Property Damage

Clients are responsible for securing any fragile or valuable items in the garden area before service commencement. We will address any accidental damage promptly and professionally.

4.2 Personal Injury

We maintain adequate insurance coverage. In the event of an injury caused by our staff during service delivery, appropriate measures will be taken to address the situation.

5. Warranty and Guarantees

We offer a satisfaction guarantee on all our services. If you are not satisfied with the work performed, please contact us within 14 days for a resolution.

5.1 Plant Health Guarantee

We guarantee the health of plants installed by us for a period of 30 days. Any issues within this period will be addressed at no additional cost.

5.2 Service Quality

All services are performed to standard industry practices. Any deficiencies in service quality will be rectified upon notification.

6. Client Responsibilities

Clients are responsible for providing access to the property and ensuring that the work area is safe for our staff. Any specific instructions or requests should be communicated clearly before service commencement.

6.1 Access to Property

Clients must ensure that our team has access to the necessary areas for service delivery. In cases where access is restricted, additional fees may apply.

6.2 Safety Measures

It is the client’s responsibility to remove any hazards that could pose risks to our staff, including pets, children, and fragile items.

7. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Kent.

8. Modification of Terms

Gardening Services Mottingham reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

9. Privacy Policy

We are committed to protecting your privacy. Personal information collected during service agreements will be used solely for the purpose of service delivery and will not be shared with third parties without your consent.

9.1 Data Protection

All client data is stored securely and managed in accordance with applicable data protection laws. Clients have the right to access and request corrections to their personal information.

9.2 Communication

By engaging our services, you consent to receive communications related to service updates, promotions, and important notices. You may opt-out of marketing communications at any time.

10. Force Majeure

Gardening Services Mottingham is not liable for any delays or failures in service delivery due to events beyond our control, including natural disasters, pandemics, or other unforeseen circumstances.

11. Severability

If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will continue in full effect.

12. Acceptance of Terms

By engaging our gardening services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.